News

Notice: Revision of International Shipping Fees (DHL)

Thank you very much for using our store.

Due to a price revision by DHL Japan, the international shipping service we currently use, we will be updating our overseas shipping fees. We sincerely apologize for any inconvenience this may cause.

1. Effective Date of the New Shipping Rates
The new rates will apply to all orders shipped on or after January 1, 2026, regardless of the date the order was placed.

2. Updated Shipping Rates
Please refer to the link below for details on the new pricing:
https://store.bitstar.tokyo/about/international_shipping
*Shipping costs are fixed for packages up to 2 kg, including packing materials.

In addition to the base shipping fee, the “Remote Area Delivery Surcharge” applied to certain destinations will also increase to 4,000 JPY per package (tax excluded).

We understand that this revision may place an additional burden on our customers, and we sincerely appreciate your understanding of the circumstances behind this decision.

We remain committed to maintaining and improving the quality of our services so that we can continue to provide a positive experience for all customers.
Thank you very much for your continued support.

Regarding methods of payment

Creditcard

The following card brands are available.
There will not be any handling fee if you choose to pay with credit cards.

AMEX DINERS CLUB JCB MASTER VISA

Regarding the shipping of items

Shipping fee

Shipping fees by area Shipping fee
Shipping to the area in Japan except for Okinawa JPY ¥880(tax included)
Shipping to Okinawa JPY ¥2,068(tax included)
International Shipping (Outside of Japan) Please see the following page

*Shipment fee may differ according to the items.

Methods of delivery

Please refer the About Delivery.

About inquiry

If you have any inquiries or concerns regarding your purchased items, please consult this page.

FAQ